Frequently Asked Questions
Everything you need to know about shopping with Bradley & Weston.
What are your standard shipping times?
We process most orders within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental US, while international shipping may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return, and we will provide a prepaid shipping label for your convenience.
How can I track my order?
Once your order has shipped, you will receive an automated email containing your tracking number and a link to the carrier's website so you can monitor your package in real-time.
Which payment methods do you accept?
Bradley & Weston accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer a warranty on your products?
Yes, many of our products come with a one-year manufacturer's warranty against defects. Please check the specific product description page for detailed warranty information regarding your purchase.
Can I change or cancel my order after it's been placed?
To ensure fast delivery, we begin processing orders immediately. If you need to make changes or cancel, please contact us within one hour of placement, and we will do our best to accommodate your request.